A passing dashboard, satisfied citizens, and a team that knows how and why
We guide you to an accessible website in clear steps — with a plan your team can actually carry out.
Trusted by public sector bodies
Accessible government, in practice
Public sector accessibility is the law across the EU
Under the Web Accessibility Directive (EU) 2016/2102, public sector websites and apps must meet the harmonised European standard EN 301 549 — which points to WCAG 2.2 level A and AA. Most countries also require a published accessibility statement and a way for citizens to report problems.
The essentials
- WCAG 2.2 (A + AA) via EN 301 549
- An accessibility statement per website and app, current and substantiated
- A feedback route so citizens can report barriers
What an accessible government delivers
Citizens apply for things, search for information and get in touch through your digital channels. When those channels are hard to use, people give up — or call instead. Accessibility means fewer dropped requests, fewer support calls, and services everyone can actually complete.
We test all of it
- Websites and portals
- Apps (iOS and Android)
- Intranets and login-protected environments
- Sensitive data handled with care, NDAs where needed
Guidance with the accessibility statement
After the audit we help you write a correct, up-to-date accessibility statement based on our findings. You can use our report to substantiate it, and we help your team process the points that need work.
Senior auditor, no layers
- You work directly with the auditor
- No account managers in between
- Unlimited questions about the report
From baseline to closed file — in 3 steps
- 1
Introduction + quote
We discuss your channels, your team and your deadlines. You get a clear quote with fixed hourly rates — no standard price list.
- 2
Thorough audit
A manual test by a senior auditor against WCAG 2.2 and EN 301 549, with a four-eyes check and real assistive technology.
- 3
Report + accessibility statement
You receive a report per element with user stories and an action plan per team, plus guidance to publish an accurate accessibility statement. A retest confirms the fixes work.
Frequently asked questions
Does a Proper Access audit meet the EU Web Accessibility Directive?
Yes. Our audits are based on WCAG 2.2 (level A and AA) and the harmonised European standard EN 301 549, which is exactly what the Web Accessibility Directive requires. You can use our report to substantiate your accessibility statement.
Can you help us write or update an accessibility statement?
Absolutely. After the audit we help you produce a correct, up-to-date accessibility statement based on our findings, and we help your team process feedback from citizens.
Can you test apps and intranets too?
Yes. We test websites, apps (iOS and Android), intranets and portals — including environments behind a login or with sensitive information. We treat confidential data with the utmost care and sign non-disclosure agreements where needed.
How long does an audit take?
You receive a final report within three to five weeks of starting. The lead time depends on the size of your website or app and the number of pages we test.
What does an audit cost?
It depends on the size and complexity of your digital channels. An audit starts from approximately €2,100 (excl. VAT). We always give you a clear indication up front.
Who does the work?
You always have direct access to a senior auditor for substantive questions. You work directly with the content, not through an account manager.
Get clarity on your digital accessibility — without stress
Schedule a introductory meeting. No commitments — just valuable insight into your risks and opportunities.
Schedule an introduction
