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What happens when you reach out?
No sales pitch. Just a clear conversation about what you need.
1
We respond within 1 business day
Usually faster. By email or phone, whichever you prefer.
2
We listen to your situation
What are you dealing with? What's your deadline? What have you already tried or looked into?
3
We recommend the shortest route
Sometimes a mini audit to see where you stand. Sometimes a full WCAG audit. And sometimes we recommend training for your team.
4
You decide the next step
A quote? An introductory call? Help with a specific problem? No obligations. Just help that matters.
Frequently asked questions
Do I need to know exactly what I need?
No. Most people who contact us only know: "I need to do something about accessibility, but what exactly?" That's fine. We'll help you figure out the best approach.
What information should I provide?
The more context, the better we can help: the URL of your website or app, your deadline, and what you've already tried. But if you don't have those details yet — that's fine too. We'll ask.
Will I get a quote right away?
Yes, you'll get a tailored quote. We ask about your situation and send you a clear proposal with a fixed price — no surprises. We'll help you find the best fit for your budget and goals.
Do you offer rush service?
Sometimes. Contact us directly and mention that it's urgent — we'll see what's possible. For example, if the regulator calls, a client demands an accessibility statement, or you're launching in 3 weeks.
Where are you based?
In Eemnes, the Netherlands. But we work fully remote — so location doesn't matter. We support organisations throughout the Netherlands and internationally.
Still hesitating?
53 organisations chose us — together accounting for more than 900 audits. From government institutions to online stores, from museums to digital agencies. They chose Proper Access because we don’t just write reports — we think along, explain, and solve.
