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Independent · Amsterdam · IAAP WAS-certified

You need an auditor whose report your team can fix from, and whose findings hold up when a regulator asks

Proper Access audits websites and apps for digital accessibility, against WCAG 2.2 and EN 301 549, for companies that serve consumers in the Netherlands and must comply with the European Accessibility Act, and for public sector bodies. Our clients are in the Netherlands, Sweden and Germany. We report in English or Dutch at no extra cost.

More than 950 audits of websites and apps since 2019, for 63 organisations (measured 7 August 2026)
Independent: we do not build websites, do not manage content and never audit our own work
A report per component, with a user story, a screenshot and a fix per finding

Audited for, among others

Rijksmuseum Van Gogh Museum NRC De Bijenkorf Jumbo Province of North Holland

Who you are dealing with

The team

Ten people, trained in house, working on accessibility full time

We have been WAS-certified by the International Association of Accessibility Professionals (IAAP) since 2023, which means our knowledge of the technique and of the standard has been tested against an external bar. Four in ten clients come back for a second audit. Every week we research how browsers and assistive technology behave, and that research goes into the next audit.

Quality

The six-eyes principle

  • A senior auditor runs the audit
  • A second auditor does the internal review
  • Every report is checked by three people before it reaches you
What we are not

We audit and advise. We do not build, and we never mark our own work

We do not build websites and do not manage content, so there is no conflict of interest in what we report. Our own software, the WCAG Radar, is a checker your team uses in the browser; it does not change your site. It is built and hosted in the EU, like everything else we run.

Tested by hand

How we test

  • Screen readers: NVDA, VoiceOver, TalkBack
  • Keyboard only
  • Zoom up to 400% and large system text
  • Real iPhones, iPads and Android devices for apps
The report

One user story per finding, then the fix

Every finding starts with a user story written from the perspective of the visitor with a disability. One from a recent report: “As a visitor who navigates with a screen reader, a keyboard, a screen magnifier, or who relies on a predictable reading flow, I need dynamically inserted content to appear in the DOM directly next to the element it relates to, because only then does the screen reader announce it in context and does keyboard focus reach it at the expected moment.” Below that come the technical explanation, the code example and the screenshot, so the developer who has to fix it no longer has to guess why it matters. See an example report.

After the report

Who you talk to

  • Before delivery: a relationship manager
  • After delivery: the senior auditor who wrote your report
  • Questions run through accessibility credits: one credit is one question, follow-ups in the same thread are free
Contact

Send us your URL and you get a project estimate, with no obligations

Use the contact page, e-mail [email protected], or schedule a video call. We reply within one business day.

Proper Access bv

Amsterdam

  • Keizersgracht 520 H, 1017 EK Amsterdam, the Netherlands
  • Phone or WhatsApp: +31 85 5055 890
  • LinkedIn
  • Chamber of Commerce (KVK): 95350985

Get clarity on your digital accessibility, without the stress

Schedule an introductory meeting. No commitments, just a concrete picture of your risks and opportunities.

Schedule an introduction
Julia Tol Directeur
Phi Pham Projectmanager